Privacy policy

AIDF understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.aidforum.org (“Our Site”), and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site.  You will also be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings: 

“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out below;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Aid and Trade, a limited company registered in England under company number 5965072, whose registered address is 3rd Floor, Two America Square, London, EC3N 2LU, United Kingdom.

 

Information About Us

Our Site is owned and operated by Aid and Trade, a limited company registered in England under company number 5965072, whose registered address is 3rd Floor, Two America Square, London, EC3N 2LU, United Kingdom.

 

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

 

If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided below and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office.

 

What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see the section on Our use of Cookies and similar technologies and Our Cookie Policy):  https://www.aidforum.org/cookie-policy

 

How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email or telephone with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Third parties whose content appears on Our Site may use third party Cookies, as detailed below. Please refer to that section for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

 

How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above, and/or for as long as We have your permission to keep it.

Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

 

Do We Share Your Data?

We may share your data with other companies in Our group for analysis and to improve the performance of our services to you. This includes Our subsidiaries.

We may sometimes contract with third parties to supply services to you on Our behalf. These may include payment processing, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

We may sometimes use third party data processors that are located outside of the EEA.  Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

 

What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

 

How Can You Control Your Data?

In addition to your rights under the GDPR, set out above, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict Our use of Cookies. For more information, see below and/or Our Cookie Policy: https://www.aidforum.org /cookie-policy

 

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at dataservices@aidforum.org, or using the contact details below.

 

Our Use of Cookies

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for improving your experience. For more details, please refer to the relevant sections above and below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below.  Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first party Cookies may be placed on your computer or device:

Name of Cookie Purpose
__atssc When you fill out a registration form on our website we store information to make sure the content you receive from us is relevant. STRICTLY NECESSARY
__atuvc When you fill out a registration form on our website we store information to make sure the content you receive from us is relevant. STRICTLY NECESSARY
__atuvs When you fill out a registration form on our website we store information to make sure the content you receive from us is relevant. STRICTLY NECESSARY
contactId When you fill out a registration form on our website we store information to make sure the content you receive from us is relevant. STRICTLY NECESSARY
cookies_accepted We use this token to monitor whether you have accepted our cookie policy. STRICTLY NECESSARY
exp_csrf_token This cookie is a security enhancement for Expression Engine, our website cms. CSRF stands for Cross Site Request Forgery. Expression Engine verifies that the cookie in the browser was the one set, confirming the submission from the site is genuine.
exp_expiration Determines the length of the session for a logged in user. There are two options for this cookie: if the user has selected remember me then it is set to 1 year, and if not then it's set to the date time that the user logged in. Used only for logged in members.
exp_last_activity An Expression Engine cookie which contains the date of your last activity on the site to help us improve your website experience.
exp_last_visit An Expression Engine cookie used for registered users and contains data of the dates of your visits to the site helping us improve your website experience.
exp_perpage Number of entries to show on the Content Edit page.
exp_sessionid A uniquely generated ID that corresponds to the session_id column in the exp_session table. Used when cookie and session are set as the session type. Used only for logged in members.
exp_tracker An Expression Engine cookie used to keep track of the last 5 pages you visited on the site and allows us to redirect you to the page you were on before sending us an email through a contact form.
subscribed We use this cookie to see if you are subscribed to our newsletter to prevent any pop ups.

 

The following third party Cookies may be placed on your computer or device:

Name of Cookie Purpose Provider
__cfduid Operated by CloudFlare and is used to speed up page load times for make your website experience quicker. It does not contain any user identification information. .rawgit.com

 

Our Site uses analytics services provided by InfusionSoft.

Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service used by Our Site uses Cookies to gather the required information.

InfusionSoft uses the following Cookies:

Name of Cookie Purpose
__cfduid

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

__distillery                                                    

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

__insp_norec_sess

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

__insp_nv

session cookie, deleted when visit is over

__insp_slim

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

__insp_targlpt

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

__insp_targlpu

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

__insp_wid

session cookie, deleted when visit is over

__qca

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

_ga

This cookie is set on websites using real time analytics software by Chartbeat.

_gid

These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site.

_hp2_id.2122272384

Allows a website to link visitor behaviour to the recipient of an email marketing campaign, to measure campaign effectiveness.

_mkto_trk

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

_pendo_accountId.e2e35634-a775-4c3a-705d-efbd6bcd60e4

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

_pendo_meta.e2e35634-a775-4c3a-705d-efbd6bcd60e4

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

_pendo_visitorId.e2e35634-a775-4c3a-705d-efbd6bcd60e4

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

ajs_anonymous_id

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

ajs_user_id

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

app-lb

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

contactId

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

fs_intercom

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

fs_uid

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

infusionsoftCustomer

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

InfusionsoftTrackingCookie

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

intercom-id-b1wkdn7t

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

intercom-id-ms5qz4aj

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

intercom-lou-ms5qz4aj

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

is-mkto-info

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

JSESSIONID

This cookie allows us to preserve users states across page requests

jumpLog

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

Keywords

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

lastAccessTime

This cookie remembers your chosen language

LeadSource

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

linkedJumpLog

Used by LinkedIn for tracking of embedded services

liveagent_oref

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

liveagent_ptid

This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.

liveagent_sid

This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.

liveagent_vc

This cookie name is associated with technology from LiveAgent, which provides online chat and customer support functionality.

MktoLeadInfo

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

mp_e4d21ec13ba8eb3ae566faac2d363b8f_mixpanel

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

muxData

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

optimizelyEndUserId

Cookie set by the Optimizely website optimisation platform. This cookie is a unique user identifier

promo-banners

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

Referer

This cookie tracks referrers so we can see where our website traffic is coming from

STYXKEY_is_trk

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

Type

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

utag_main

This cookie feeds information to our CRM system InfusionSoft to ensure the content we send you is relevant and appropriate.

CONSENT

A Google Analytics cookie that helps us gather statistics on how customers use our website, so that we can improve our service.

 

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at dataservices@aidforum.org, by telephone on +44 (0)20 7871 0123, or by post at 3rd Floor, Two America Square, London, EC3N 2LU. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

 

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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